Consistency is more important than intensity. Intensity is needed, yet sparingly. If you go intense all the time, you are actually never getting to deliver maximum effort. Intensity by definition is maximum effort and requires extended rest after exertion. Consistency allows you to keep going, often, all the time. Consistency increases confidence and skill.
If you want to be more confident, look inward. Confidence is a belief in an outcome, and therefore is an emotion put into action. When you believe in something, your actions match that belief. Telling yourself the truth helps define your beliefs. Beliefs can change, truth doesn’t. Truth is constant. Confidence is based on belief, not on truth. Tell yourself the story you want to become reality and your belief will adjust and your actions will create the desired result.
Every lesson learned has been learned by someone else.
Some people learn them better.
**Disclaimer: I am a Steelers fan, but can also recognize greatness.
The Falcons lost the game. Atlanta “should” have won Super Bowl 51. Everyone “shoulds” on themselves. It stinks. As the great Victor Antonio says: “We all need to stop ‘Shoulding’ on ourselves.”
Some will say the refs weren’t fair. Some will say the Patriots cheated.
Some will make excuses. Others will accept that there are things you can do to win.
Tom Brady has won more super bowls than any quarterback in NFL history. There are some good reasons why.
In order to complete the dramatic, come from behind win, Tom Brady displayed 3 specific qualities of leadership that all winners show:
- Reliable Consistency – Tom Brady didn’t let his team give up, he kept performing in a consistent manner, even with all the emotions that come from being behind, he stuck to the game plan. His consistency inspired the rest of the team’s play. Tom called the right ‘audibles’ and delivered solid throws. He kept going. His performance only got better, even when the game was going the wrong direction.
- Winners Mindset – Tom made sure his mind was right. He believed he could win, so he did. He never doubted. Even with a massive deficit, he trusted his team. He trusted his coach. He trusted himself. Tom Brady truly believed that his team was better, it proved to be so. He doubted his doubt and listened to his inner courage, his inner voice of strength.
- Trusted Experience – he relied on the fact that he had done this before. He had won the big game and didn’t worry about the minor setbacks because in the end, the planning, preparation, endurance, and training will shine through if everyone on the team has the proper mindset and is consistent. He had been there before and felt he could do it again.
The main reason:
Success in the beginning is not nearly as important as success at the end.
That is a true lesson for life, for business, for relationships, and for health. The most important time to perform is after all the trials come, not before. When you perform consistently, with strong belief, and rely on previous experience, you can overcome the odds and become triumphant.
Your mindset determines your actions. Your actions determine your outcome. Learn from your mistakes to make the people around you better. Keep going. Endure the struggles to make sure you are in a position to succeed at the end.
Insecurity is often loud while pretending to be quiet. Faith is quiet. Hope is quiet. Faith and hope lead to confidence.
Confidence can be loud. Confidence should be loud, at least inside your mind it should be the only thing you listen to.
I have messed up a lot of situations. Usually I blamed others. Most of the time it was my fault.
My oldest son turns 5 tomorrow. Like any father, I think he is an all-star. I love him more than anything. I blame him too often for random acts of annoyance. I take him for granted. I mess up. When I think about him instead of myself though, I stop messing up. That is how it usually is with most relationships.
In my first post-college sales role I knew I was right. I felt my boss was wrong. She wasn’t my real boss. She was just filling in for a week while the official sales manager was out of town. She was good at what she did. I “thought” I was good too. We just had different styles to get the same results. We were helping small business owners create a better online presence. My method took a bit longer to help the buyer make a decision, I felt I was more consultative. She wanted me to work faster. I thought I was helping better by doing it my way. She wanted me to help more people. She was right. I was right. It didn’t matter. We needed to move beyond right wrong.
Your mindset is the foundation of all you do. All actions were first thoughts. Your experiences and their meaning are determined by your mindset. Often people treat us how we expect to be treated. Not all the time, but our inner-view comes out and is manifested in our physical lives.
When it comes to learning and development Carol Dweck teaches that there are two main ways to view the world: with a “fixed” or a “growth” frame of mind. Everything we do is predicated on how we view our ability to adapt. Relationships are the same. We can either grow or allow the relationship to become stale, to stagnate. Stagnation leads to sickness, disease, death etc…
My mindset adjusted the first time after reading Leadership and Self-Deceptionwhen my friend and advisor Dan Mower gave it to me. Then I learned it again when I read the Anatomy of Peace. This week I relearned all those lessons and really gained a deeper appreciation for how to apply them by reading the latest book byThe Arbinger Institute: The Outward Mindset. The book comes out June 13th – I was fortunate to get an early copy! (Thanks James Ferrell) This is probably the most important “business” book I have read. Ever. This book helps us develop as leaders by looking beyond ourselves and focusing on helping others and the team as a way to overcome our own limitations.
When it comes to relationships, leadership, and team performance The Arbinger Institute has developed a framework that simplifies all of our human interactions and then helps us overcome our personal shortcomings. The Arbinger Institute helps people move beyond right and wrong. Moving past who is right vs. who is wrong might be the hardest interpersonal skill anyone can develop. It takes practice, effort, and commitment. It takes the ability to change your mindset.
In Arbinger’s powerful new book: The Outward Mindset, we are taught that there are two specific mindsets, how they impact performance and relationships, and what we can do to change. The ability to understand yourself and understand others is directly related to emotional intelligence. This framework goes much deeper than just being people smart. It works on motivation, outlook, and the ability to adjust personal perspective to help others and in the end make everyone, including yourself, a winner.
The Arbinger Institute’s two “mindsets”:
The Inward Mindset
Thinking only of yourself. Seeing others as objects. When you have an inward mindset you are focused only on your objectives. Most of the time, because you are so focused on yourself, you have no idea where you are… this includes your own mindset. Most people in the inward mindset have no idea that they are there. People with an inward mindset think other people are the problem and cannot even consider the idea that they might be the cause of their own problems.
The Outward Mindset
With an outward mindset the individuals focus on the goals and objectives of the team. They see others as human rather than objects. People with an outward mindset love to help and never blame others. They see every situation as a reason to grow and learn and do what it takes to make those around them better. They focus on empathy for the team and for the individual. People with an outward mindset “see others”. They have empathy and focus on collective goals over personal objectives.
In order to change your personal mindset and your team’s mindset there is a pattern to follow:
- Start with your mindset. Find out where you are and where you want to go.
- Change first, do not expect others to change.
- Allow yourself to change. Give yourself permission.
- Take responsibility for the outcomes.
- Work on erasing distractions.
- Develop systems for you and your team that help turn mindsets outward.
The problem with changing from an inward mindset to an outward mindset is actually realizing that you are wrong in the first place. Admitting that you are focused on yourself is either hard to do or if we do see it, we find ways to justify it. We can explain away most of our behaviors. This leads to more denial and avoidance. No results.
While there is no exact way to do this, asking questions that put the blame inward helps us focus on the outward. Having questions to go along with the pattern creates a good template.
We can reflect and should ask ourselves:
- How am I creating this problem?
- What can I do differently?
- What did I do wrong?
- How can I help?
- What does the other person need?
Once we stop blaming others for our situation we can find true progress.The change has to come from within by looking out. We must adjust our focus and then our vision can become clear.
Life is about our experiences and relationships. Developing and outward mindset helps us increase the quality of both. As we develop an outward mindset all of our relationships will improve. We will be happier. We will all find more success. It worked for me. Even though I need to strive for this everyday, I know working toward adjusting my mindset dramatically improves everything important in my life.
Your Turn: What advice can you give to help us change our focus from inward to outward? Please share your experiences and expertise.
Problems and mistakes do not define you. They only allow yourself to write your story. Your actions are your story. Your “personal definition” is the summary of your actions.
Why do challenges and struggles make some people stronger and make others weaker? How is it that some teams/people come back from devastating defeats while others simply give-up? What are the keys that unlock potential?
These are the questions that former Navy SEAL Dennis McCormack and co-authors George Everly Jr., and Douglas Strouse, examine in their book ‘Stronger: Develop the Resilience You Need to Succeed‘. Resilience is an individual’s ability to properly adapt to adversity and stress. Adversity could be viewed as simply as any-time something does not go as planned or as complex as when there is someone actively trying to prevent you from accomplishing your goals.
People who display resilience are able to overcome setbacks and accomplish greatness. The authors state that the five characteristics needed to develop resilience are:
- Active Optimism. It is not just a belief, or idealistic view, but rather the ability to see the desired outcome that then creates positive action.
“A pessimist sees the difficulty in every opportunity; an optimist sees the opportunity in every difficulty.” – Winston S. Churchill
- Decisive Action. Once the optimism is in place, you must be decisive and act in order to recover from setbacks. You can and must gain the courage to make difficult decisions.
“…the cure for most obstacles is, Be decisive.” – George Weinberg
- Moral Compass. We must let integrity, honor, ethical actions, and fidelity guide our decisions under demanding circumstances.
“Waste no more time arguing about what a good man should be. Be one.” – Marcus Aurelius
- Relentless Tenacity: Determination. It is bring determined to finish and persistent enough to carry out your desires.
“Most people give up just when they’re about to achieve success. They quit on the one yard line. They give up at the last minute of the game, one foot from a winning touchdown.” – H. Ross Perot
- Interpersonal Support. It is important to know who is on your team and how they support you.
“Alone we can do so little, together we can do so much.” – Helen Keller
As achievers and dreamers, we have goals. How do we reach them? How do we achieve our objectives? Some people have begun to call resilience by another word, they call it grit. One of the pioneers in this field of study is Angela Duckworth. Through her research Dr. Duckworth has found that grit is the quality that enables individuals to work hard and stick to their long-term passions and goals amidst obstacles.
In one of my favorite books, Mindset, by Carol Dweck, the author teaches:
“…no matter what your ability is, effort is what ignites that ability and turns it into accomplishment.”
These Secrets are the 6 Keys to Developing Personal Resilience (Grit)
- Always Take Action – inertia is powerful. The more time is wasted, the weaker our resolve becomes. Fortune favors the bold. Doing is always best.
- Always Release Stress/Tension – find a way to unwind and express emotions: draw, journal, meditate, speak to a personal friend, exercise, create art, write letters to others….
- Always Be Learning – learn from mistakes, learn from success, learn from others (watch, observe, ask questions, read)
- Always Stay Connected – people who are resilient have other people they rely on. Be that friend for others. Make emotional deposits into your friendship bank for a time when you might be low.
- Always Adapt – be flexible. Our expectations often dictate our emotional response, expect change and adapt to the current reality.
- Always Follow Your Why – know and understand your purpose, your true motivation. When the storms of life are raging, your “why”, your purpose becomes the safe haven, the place you can always retreat to, regroup, and then start again. Follow your own desires, not those of others.
We will always be facing obstacles. The ability to overcome these challenges is what leads to success. Resilience is the strength to overcome setbacks and press forward with a singular focus and dedicated purpose. In order to achieve your own personal greatness – make sure to work hard, feel your emotions, learn, help others, adjust, and stay grounded with your values.
What is the best way to get what you want? Ask for it.
And if you want to get better — at anything — ask yourself to be better. Here are some great ways to do just that. Ask yourself:
1. “Do I show enough gratitude?”
Gratitude is the key to unlocking happiness. Happiness helps drive performance, fulfillment, and success. Are you writing down ten things you are grateful for everyday?
Do you show people how much you care?
2. “What does my ‘gut’ tell me?”
You you know that gut feeling you have? Trust it. Trust your intuition. Then question the reason you have that gut feeling. You will learn tons about yourself. You have had immense experience and your subconscious processes it all.
Your “gut” is a driving force curating your emotions, knowledge, and experiences. Use it and learn from it.
3. “Why do I do what I do?”
Why are you doing what you are doing right now? What makes you want to do it? How does what you are doing help you realize your ultimate goals? Do your actions help others? What can I learn?
Focus on learning. Focus on experiences. The more experiences you have to learn from, the stronger your ability to help others becomes.
4. “Is this the best I can do?”
Ask yourself: Am I doing my best? Can I do more?
If you can’t, awesome, keep going. If you can… get better. Do more. Try harder. Work smarter. Ask others to help you do better.
Master your skill. Master your craft.
5. “Am I using my mentor or coach effectively?”
Mentors and coaches are not always the same person, even though they can be. You might need both, but always have at least one.
Help them help you by actually listening and applying what they teach you. Ask them deeper questions. Ask them to help you stretch yourself. Ask them, “Why?”
6. “Do I love myself?”
This question is hard to answer.
Answer it anyway.
Check your self talk. Am I negative about my actions or thoughts? Do I give others more credit than I give myself? Do I treat my mental and physical self with respect? Am I truly loving myself?
When you love yourself, you can better love other people.
7. “Am I helping enough people?”
At the end of our lives our relationships are the things that matter. The people who we have helped, and who have helped us, build our lives. The more we help others the more fulfillment and satisfaction we will feel.
While success as a destination is hard to find, success as a journey can be experienced every day.
Help more. Make your journey better and bring others with you.
The bottom line: Questions help us think more deeply. They help us understand where we are, find the gaps, fill the gaps, and increase our performance. As we question ourselves we can get stronger because we better understand our motivations… and by taking positive action, we can get a tiny bit stronger everyday.
This is how you are ruining trust in your (business) relationships:
- You lie.
- You hide information.
- You stop producing for the team.
- You think you know more than everyone else.
Don’t do these things. No one is perfect, but we sure can try. Instead of focusing on the negatives, focus on what you do well, what others do well, and magnify those talents. Every interaction we have with others either builds or destroys trust. Focus on building!
5 Effective Ways to Build Trust in the Workplace:
DO WHAT IS RIGHT – Easy. Just don’t be a jerk. Don’t hurt other people. Don’t lie. Don’t play politics. Help others. Be nice. Work hard. Think positive. In every situation just make sure you do what is honorable and helpful.
ACT WITH INTEGRITY – You show integrity through honest actions and words. Honesty is the root of trust in all relationships. Integrity must start from the top and then move down. Being honest means telling the truth, keeping promises no matter the consequences. If its people have integrity, the relationship is healthy. If relationships are healthy, then business is healthy.
HAVE SHARED GOALS – Teamwork only happens when the goals are shared. To create trust, employees/colleagues must feel like everyone is working together to carry out a shared dream, a shared vision, instead of a series of personal agendas. The best teams know the goal, believe the goal, and work toward it together.
ALWAYS COMMUNICATE – Communication is the vehicle for information and truth. We must communicate our values and vision first, and then we can communicate our organization’s vision next. By opening channels of communication, we can all stop trying to do the impossible task of reading minds.
CREATE PARTNERSHIPS – You build trust when people work together. We need to value each person. Trusted partners know that the work they do is important and that the work their partner will do is quality. AS partner has the same goals and dreams. A partner wants you to succeed. This means the leaders need to spend more time with the team. Then leaders need to give and receive feedback.
If you are a leader you need to build trust.
- Talk Straight
- Demonstrate Respect
- Create Transparency
- Right Wrongs
- Show Loyalty
- Deliver Results
- Get Better
- Confront Reality
- Clarify Expectation
- Practice Accountability
- Listen First
- Keep Commitments
- Extend Trust
Mr. Covey says: “Remember that the 13 Behaviors always need to be balanced by each other (e.g., Talk Straight needs to be balanced by Demonstrate Respect) and that any behavior pushed to the extreme can become a weakness.”
The foundation of all worthwhile relationships is trust. Trust is about risk. It is about emotional intelligence and it means giving control to others. The more trust we develop trust, the more success that we will find. Joel Peterson (JetBlue / Standford / Investor) wrote a new book (just finished it!) that outlines what trust is, how to develop it, and how to repair it. His book teaches these 10 Laws of Trust:
- Start With Personal Integrity
- Invest in Respect
- Empower Others
- Measure What You Want to Achieve
- Create a Common Dream
- Keep Everyone Informed
- Embrace Respectful Conflict
- Show Humility
- Strive for Win-Win Negotiations
- Proceed with Care
“…the absence of trust is betrayal…” – Joel Peterson
As we show our integrity and performance, we will build trust. Building trust is about people, competence, honor, and performance. Work hard to make sure the people you work with can rely on you. Once they know that you care and are trustworthy, everything else becomes easier.
- Follow a ROUTINE. Do the things that make you better, consistently. Develop a morning routine. Develop an evening routine. Routines allow you to focus on your thoughts and helping others because you can run those portions of your life on autopilot. These routines create stability and help you prepare mentally for the day.
- Focus on the GOOD. We choose our thoughts. Our thoughts create our reality. Since we can choose our thoughts life’s better when we focus on the positive. Focus on the good and that is what you will find. The more good you look for, the more your will find it. Show gratitude. Grateful people are happier…fact. It is fun to be around grateful people…fact. Focus on what you have and the good you can do.
- Spend time ALONE. Noise and commotion can create energy, they also prevent us from thinking clearly. It is important to spend time alone each day to prioritize your thoughts and ideas.
- Develop your VISION. Find your “why”. Once you know why you exist, then do whatever it takes to make your dreams a reality. Your vision is your purpose combined with the actions you are willing to take. Take massive action toward your dreams, let your vision guide you. Define what you want. Decide to act. Then ACT.
- Surround yourself with BUILDERS. Negative thinking hurts performance. Find people who will build you up and hang around them. You will become like the 5 people you spend the most time with. Choose wisely.
- Eat HEALTHY. Eat less sugar than you want. Eat more protein, vegetables, and fruits than you want. If you do that, you can live better, with more energy and focus.
- Be ACTIVE. Move. Exercise. Do stuff. Increase your heart rate, make it intense. Make it a daily habit. Inertia is powerful. If we stay at rest, we will continue to stay at rest. Don’t stay at rest. We are people, not rocks…or potatoes.
Sometimes we might need a quick boost of confidence. Here are some actionable ideas that work quickly when you need a shot of confidence:
- Create a Personal Mission Statement. Keep a copy with you and read it several times during the day. (What do you do? Why do you do it?)
- Make and replay your “true vision” (mental movie trailer that shows you achieving your goals) in your mind.
- List Your 5 Greatest Accomplishments. Read it. Remember how you felt when you did those things.
- Write down 5 “things” you are grateful for.
- Smile again. Keep smiling.
- Keep a “Success” notebook (app?) and write down what you accomplish(ed) during the day.
- Fix your posture. Stand up straight. Get in a power pose for 2 minutes.
- Write down your daily positive affirmations. Read them out loud. Check out this Inc.com article for mine: 9 Affirmations the Most Successful People Repeat Each and Every Day
And if none of these ideas work, read an uplifting story, or a powerful quote, or meditate. Actions create success. Positive actions create confidence as well as success.
Bonus: 8 of my favorite quotes on confidence.
“Always be yourself and have faith in yourself. Do not go out and look for a successful personality and try to duplicate it.” Bruce Lee
“As soon as you trust yourself, you will know how to live.” Johann Wolfgang von Goethe
“Confidence is a habit that can be developed by acting as if you already had the confidence you desire to have.” Brian Tracy
“Don’t wait until everything is just right. It will never be perfect. There will always be challenges, obstacles, and less than perfect conditions. So what? Get started now. With each step you take, you will grow stronger and stronger, more and more skilled, more and more self-confident, and more and more successful.” Mark Victor Hansen
“If you are insecure, guess what? The rest of the world is, too. Do not overestimate the competition and underestimate yourself. You are better than you think.” Harv Eker
“Inaction breeds doubt and fear. Action breeds confidence and courage. If you want to conquer fear, do not sit home and think about it. Go out and get busy.”Dale Carnegie
“It is confidence in our bodies, minds, and spirits that allows us to keep looking for new adventures.” Oprah Winfrey
“Optimism is the faith that leads to achievement. Nothing can be done without hope and confidence.” Helen Keller