Getting Defensive

If someone is defensive, find out why. 

  • What are they hiding?
  • Where is the truth?
  • Where is the lie?
  • Who hurt them? 

Finding empathy helps. 

Creating boundaries of truth comes first. 

Asking the right questions comes next. 

Offering to help comes last. 

Lead With Courage

 

To be a leader, it must be who you really are, you BE a leader all the time.

You need to: 

Lead yourself. 

Lead your team. 

Lead your clients.

A great leader is great because of the courage they show.

Courage inspires more courage. 

Courage creates results and is driven by commitment.

(TRUE COURAGE is taking proper action in the face of fear, pain, or grief.)